Help with home heating
Boiler playing up? Tell us what is happening.
Describe the problem and we pass it to one local heating engineer who covers your part of Hertfordshire. They call you back to talk it through. Free to enquire, no obligation.
- One enquiry, one local engineer
- Landlord gas safety records too
- Free to ask, no obligation
- Engineers checked on the Gas Safe Register
- Callback as soon as possible within the working day
This is an enquiry service, not an emergency call-out. This form is how to arrange a repair, service or replacement. The number at the top of the page is for gas emergencies only.
Service record
What can we help with?
- About landlord gas safety certificate (CP12)
Landlord gas safety certificate (CP12)For landlords
The yearly gas safety check every landlord in England needs for each rented home, and the record your tenants must receive. Send one enquiry and it goes to a single local Gas Safe registered engineer.
- About boiler repair
Boiler repair
Cold radiators, no hot water, a fault code or a boiler that keeps losing pressure. Tell us what is happening and we pass it to one local heating engineer.
- About boiler servicing
Boiler servicing
A yearly service helps your boiler run safely and reliably, and many manufacturers require one to keep the warranty valid. One enquiry, passed to one local engineer.
- About boiler replacement
Boiler replacement
Thinking about a new boiler because the old one keeps failing or no longer suits your home? Send one enquiry and a local engineer can visit and quote.
Top copy, carbon, carbon
How it works
- Copy 1 of 3
Fill in the record
Choose the job, add your postcode and say what is happening in your own words.
- Copy 2 of 3
We pass it on
Your enquiry goes to one heating engineer whose area includes your postcode.
- Copy 3 of 3
The engineer calls
Talk it through, arrange a visit if needed and agree any price directly.

For the engineer's record
Useful to have to hand
None of this is needed to send an enquiry, but it helps the engineer understand the job sooner.
- Boiler make and model
Printed on the front panel, or on a label underneath or behind the flap.
- Any fault code or light
Letters or numbers on the display, such as F28 or EA, or a light that is flashing.
- What has stopped
Heating, hot water or both, and roughly when it started. Radiators cold at the top or bottom are worth mentioning.
- Your last service date
If you have the boiler logbook or a previous gas safety record, the date of the last visit helps.
Index of areas · Hertfordshire
Areas covered
- WarePostcode districts SG12
- HertfordPostcode districts SG13SG14
- Hoddesdon and BroxbournePostcode districts EN10EN11
- Cheshunt and Waltham CrossPostcode districts EN7EN8
- Bishop's Stortford and SawbridgeworthPostcode districts CM21CM22CM23
- StevenagePostcode districts SG1SG2
- Hatfield and Welwyn Garden CityPostcode districts AL7AL8AL10
- Hitchin and LetchworthPostcode districts SG4SG5SG6
- EnfieldPostcode districts EN1EN2EN3
Not listed? Send your enquiry anyway. We only pass it to a heating engineer who covers your postcode. More about the areas we cover.
Before you enquire
Questions
Is Herts Heating Repairs a heating company?
No. We are an enquiry service. We pass your details, with your consent, to one Gas Safe registered heating engineer who covers your postcode, and they carry out any work.
Can landlords use this for gas safety certificates?
Yes. Choose the landlord gas safety certificate option, tell us how many properties and where they are, and the engineer will get in touch to arrange the checks.
What does it cost to send an enquiry?
Nothing. Sending an enquiry is free and you are not committed to anything. Any price is agreed between you and the engineer.
What should I do if I smell gas?
Do not use this form. Open doors and windows, turn off the gas at the meter if it is safe to do so, and call the National Gas Emergency Service on 0800 111 999.